SERVICE REGULATIONS

1. General Provisions

These regulations define the terms of purchase of the Product YOSA subscription The owner of the Product (the author of the application) is Top Online Sp. z o.o. but it works on software that belongs to OpenAI.
Adres: Top Online ul. Strzegomska 42AB, lok. 6.26, 6.27 53-611 Wrocław NIP: 8943135551
No license or copyright rights are transferred in connection with the provision of the Product.
Technical information about the Product office@yosa.ai

Definitions

Service – internet service, available at the internet address office@yosa.ai which enables Users to purchase the Product.
Force Majeure – an extraordinary event of an external nature to the Party, independent of a given Party, which the Party could not prevent by exercising due diligence.
Content (Contents) – texts, sound, graphic or multimedia entities (e.g. drawings, photos, films) including works within the meaning of the Act on Copyright and Related Rights in accordance with Polish law.
User – a natural person who is at least 13 years old. Users who are under 18 years old may use the services provided on the Website only with the consent of their legal representative – a legal guardian who consents to use both the website and its paid services declares that they have read the regulations and takes full responsibility on every level for the person to whom this declaration and consent applies.

Owner of the Website – yosa.ai

Product - YOSA
Renewable Subscription User - a natural person who obtains access to the Product in the renewable version of the Subscription.
Subscription - individual access of the Product User.

2. Functionalities of the Service

Using the Service, the User may use the following Services:
1. access to the Product;
The Product Name, all and individual parts of its graphic design, software and database, which have been made available to Users in the form of the Product or through it, are subject to legal protection and it is prohibited to use or change the logo for your own needs.
The Product Owner undertakes to ensure the highest possible quality and stability of the Product, however, is not responsible for interruptions and disruptions caused by force majeure or unauthorized action by third parties and improper use of the Product.
The User is required to exercise special care in maintaining the confidentiality of the created login and access password.
The User is fully responsible for providing this information to third parties, even if it is a consequence of the User's failure to exercise the required caution.
To use the Product, the User must use a device and meet the technical requirements specified below for all devices:
1. Internet connection allowing for watching films in full quality: SD 480p quality - minimum 2 Mb/s, recommended 3 Mb/s, HD 1080p quality - minimum 5 Mb/s
2. In the case of mobile equipment via a www browser: installed Internet browser indicated below: Google Chrome (version: latest and one full version back), Mozilla Firefox version: latest and one full version back), Microsoft Edge (version: latest and one full version back), Safari (Mac, version: latest and one full version back).
The Producing has the right to use examples of the use of the Product for marketing purposes, which in no way violates the consumer's right to use it.

3. Conditions of concluding the Agreement

During Registration, the User performs the following actions:
1. Confirms that he/she has read the content of the regulations, privacy policy and that he/she accepts their provisions;
2. Fills out the form available on the Service's website;
Make the payment.

4. Liability, rules and conditions of using the Product

The User undertakes to comply with the provisions of the Regulations when using the Product.
The User bears full responsibility for improper use of the Product, in particular for using it to post content that is contrary to the provisions of the law, the principles of social coexistence and these Regulations.
part of the Product's functionality will be available after the User confirms ownership of the website, e.g. after adding integration with the Google Search Console and Google Analytics 4 account). Integration configuration is available after logging in.
When using the Registration and Contact Forms, the User is obliged to provide current data, consistent with the actual state of affairs.
The User undertakes not to share his/her Account with other Users or third parties.
The User uses the Product at his/her own risk, all articles and information are purely theoretical and the owner of the Product is not responsible for each target answer.
The User also undertakes:
1. not to remove any trademarks, copyright or proprietary notices from any elements included in the Product;
2. not to reproduce, amend, or modify
3. not to distribute, license,
4. not to infringe the intellectual property rights of the Product or the rights of third parties in connection with access to and/or use of the Product.
A complete ban on using Product in a way that is intended to force an increase in the costs of servicing the Product.

5. Complaints

The User has the right to file a complaint within one month from the date on which the Product turned out to be defective, unavailability of the service, inability to use it due to technical errors, lack of connection, errors beyond the Producing control, etc.
A complaint filed after the deadline specified in the first sentence will be left without consideration, of which the Product Owner shall immediately notify the User.
The User may report irregularities related to the functioning of the Service to the following address: office@yosa.ai.
The Owner may refuse to bring the Subscription or Product into compliance with the agreement if bringing the Subscription or Product into compliance with the agreement in the manner chosen by the User is impossible or would require excessive costs for the Owner.
If the Product is inconsistent with the Agreement, the User may submit a statement about:
1. reducing the price or withdrawing from the Agreement if bringing the Service into compliance with the Agreement is impossible or requires excessive costs or if the Owner has not brought the Service into compliance;
2. the lack of compliance with the Agreement continues despite the Owner's attempts to bring the Service into compliance with the Agreement.

6. Fulfillment and Payments

In order to place an order, the User makes payments via the payments available on the Website.
The Service Provider enables the following payment methods:
1. PayU payment operators
2. payment made by payment card via the Stripe service.
Payment for the Subscription is made using:
1. Stripe belonging to Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland;
2. PayU S.A. with its registered office in Poznań, 60-166 Poznań́, ul. Grunwaldzka 186, entered into the register of entrepreneurs maintained by the District Court of Poznań–Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under number 0000274399, with the Tax Identification Number (NIP): 779-23-08-495, with the share capital of PLN 4,944,000.00 fully paid up, a national payment institution within the meaning of the Act of 19 August 2011 on payment services, entered into the register of payment services under number IP1/2012.
Detailed rules for using the forms of payment provided by external providers are specified in the relevant regulations provided by these providers. Using these forms of payment involves accepting the provisions of the aforementioned regulations. The Product Owner is not responsible for the implementation of the payment process by external providers.
After clicking the "Pay" button (or another button with equivalent wording), the User will be automatically redirected to the payment gateway. In response to the Order, the User will immediately receive a message to the e-mail address provided for this purpose confirming receipt of the Order and the commencement of its verification.
Making a payment is tantamount to concluding an electronic agreement between the User and the Owner of the Website on which the Product is located for the provision of the selected Service of using the Product.
Making the purchased Service available on the User's account is tantamount to starting the actual provision of the Service.
The Owner of the Product does not store the User's payment card numbers in its database.

7. Withdrawal from the Agreement

If during the purchase the User with consumer rights has agreed to the execution of the agreement and to provide him with the possibility of using the Product before the deadline for withdrawal from the agreement expires, he loses the right to withdraw from the agreement concluded with the Owner of the Service.
In a situation where the circumstances indicated above do not occur, the User has the right to withdraw from the agreement without giving a reason within 14 days from the date of conclusion.
Withdrawal from the Agreement takes place by informing the Owner of his decision by submitting a statement to the e-mail address: office@yosa.ai
In the event of starting to use the Product, there is no possibility of exercising the right of withdrawal. The consumer buys access to the Product with the express consent of waiving the right to withdraw from the contract.

8. Subscription

Under the Agreement concluded in accordance with the provisions of these Regulations, the Owner of the Website on which the Product is located provides the User with access to a mobile cyclical Subscription.
Access under the Subscription is specified in one month or one year counted from the moment of payment.
The Subscription may be auto-renewable, which means that after the expiry of the Subscription period, another Agreement is automatically concluded on the same terms as the previously applicable Subscription if the User does not cancel the Subscription.
In the event of cancellation of the Subscription before the end of the payment cycle, his cancellation will be considered immediately and no fee will be charged for the next billing period. Cancellation is possible by sending information to the email address: billing@yosa.ai at least 2 days before the next billing period.

9. Final Provisions

The Regulations may be subject to changes in the event of a change in the law or the terms of service provision.
The Product Owner has the right to temporarily suspend the provision of the Service on the Website in relation to all or some User Accounts in connection with carrying out maintenance work.
The Service Owner has the right to withdraw from providing the Service in the event of a breach of the Regulations by the User, in particular the posting of Content of an unauthorized nature, i.e. contrary to the provisions of applicable law or these Regulations.
Any disputes arising between the Service Owner and the User who is a Consumer shall be submitted to the competent courts in accordance with Polish law.
Changes to the Regulations are effective from the moment they are posted on the Website of the Service. Changes are deemed to have been accepted by the User from the moment they use the Service.